Refund Policy
Return & Cancellation Policies
Original Art: All original art sales are final. Cancellations, exchanges and refunds are not available.
Art Print Policies
Exchange & Return Policy: All Art Print sales are final. We are not able to offer refunds or returns as all prints are "made to order". We do allow exchanges only for the "Unframed" print option within 7 calendar days from the date of delivery for prints in undamaged condition. Buyer is responsible for all shipping charges associated with an exchange, paying any difference in price, and will be charged a 5% restocking fee based on the total price of the original print(s) being exchanged.
Cancellation Policy: All Art Print sales are final. Art Print orders can only be cancelled if the print has not been printed yet, as all orders are "made to order". Prints are sometimes printed immediately so there is no guarantee you will be able to cancel your print order. Due to costs associated with every order, regardless if it has been printed, a 5% cancellation fee based on the total cost of your cancelled order will be deducted from your refund.
Lost, Damaged, or Stolen Policy: Any damaged, lost, or stolen artwork must be reported within 14 days of delivery. When reporting damage you must share your order number, photos of the damage, and photos of the exterior and interior view of the packaging that the artwork/frame arrived in. Damaged, lost, or stolen frames and/or framed artwork will be replaced. No refunds will be given.
Seconds Sale or any other sale: All sales are final. Cancellations, exchanges and refunds are not available.